How to Deliver Engagement Excellence, In-app
Across the Four Stages of the SaaS Journey

How to Deliver Engagement Excellence, In-app
Across the Four Stages of the SaaS JourneyTo deliver an effective app engagement strategy, your teams need to deeply understand what users need at each stage of their journey. It’s never a one-size-fits-all. It has to be useful and never annoying. Keep customers in your app and wanting more:

  • Segment users and deliver tailored content
  • Keep users in the product for all questions
  • Lean on critical data to tell you how engaged your users become
  • Get feedback at the right time and ask the right questions
  • Bonus tips on how to improve engagement levels and conversions.

Share with your customer success team-mates plus sharing with product managers helps to stay aligned.

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Our track record

Why you’ll love Simpo

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Users instantly "get it"

Before Simpo, users would come in, look around, and leave confused. We’re now able to take them from “huh?” to “aha!” within minutes of registration.

Jeff Gove, VP @ Neat
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Segmenting by customer value

Feature adoption is a cornerstone of retention and expansion. We use Simpo Segments to drive adoption of only the most relevant features to the right users.

Tom Ronen, VP @ monday.com
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Why you’ll love Simpo

We implemented NPS across our web and mobile apps. The key was to ask users for feedback at the right time – which we achieved with Simpo’s targeting feature.

Bobby Lalvani, CSM @ Neat