To deliver an effective app engagement strategy, your teams need to deeply understand what users need at each stage of their journey. It’s never a one-size-fits-all. It has to be useful and never annoying. Keep customers in your app and wanting more:
Share with your customer success team-mates plus sharing with product managers helps to stay aligned.
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Before Simpo, users would come in, look around, and leave confused. We’re now able to take them from “huh?” to “aha!” within minutes of registration.
Feature adoption is a cornerstone of retention and expansion. We use Simpo Segments to drive adoption of only the most relevant features to the right users.
We implemented NPS across our web and mobile apps. The key was to ask users for feedback at the right time – which we achieved with Simpo’s targeting feature.